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Home » Lenovo - Diensten & Garanties » Lenovo ePac On-Site + Premier Support - Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - for Miix 300-10IBY

Lenovo ePac On-Site + Premier Support - Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - for Miix 300-10IBY

Prijs: 85,60€ excl BTW = 103,58€ incl BTW
Aantal:  
Merk: Lenovo
Model: 5WS0N17994


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Lenovo offers a comprehensive portfolio of value-added services that support the full lifecycle of your Lenovo assets from procurement to disposition. Our service experience can optimize productivity and user satisfaction by reducing downtime, and enabling you or your IT staff to focus on your business critical issues.\n\nAll Lenovo warranties include phone access to customer support and full coverage on labor, parts and system repair for all manufacturer defects or common-use issues that arise with your Lenovo Product. If an issue cannot be resolved by phone, Lenovo will dispatch a certified technician to attempt repair of your machine at your location with no shipping involved. This service provides parts and labor repair coverage where labor is provided onsite at your place of business. If Lenovo determines your product problem is covered by the product warranty and cannot be resolved over the telephone or with a customer replaceable unit, repair will be made onsite, typically the next business day. Service is available during Lenovo’s normal in-country business hours. Calls received after 4:00pm local time will require an additional business day for service dispatch. On-site service is available in metropolitan areas only. Next business day service is not guaranteed.\n\nLenovo’s Premier Support enables increased efficiency for in-house IT, SMBs and Business Partners by providing direct tech-to-tech access with extended hours, a focus on advanced, unscripted troubleshooting and a single point of contact for end-to-end case management. Premier offers comprehensive HW and software support, prioritized onsite and parts response, with access to onshore Technical Account Managers for proactive account and escalation management. Bypass basic troubleshooting and experience higher first time fix rates, faster response and greater customer satisfaction, while freeing up your resources to focus on mission-critical business activities. Premier Support is available in select regions.

Specifications courtesy of Icecat.biz
Compatibility Idea Tablet Premium
License quantity 1
Next Business Day (NBD) Yes
Number of years 3 year(s)
On-site support Yes
Type On-site
This web system is meant only for B2B visitors and users, all visitors and users will automatically be treated as B2B customers. All prices are excluding taxes. Prices can change without any prior notice. Prices are based on prepayment conditions and prices may vary for different payment conditions. Prices are only valid for online bookings. All trademarks, logos, specifications and webmaterial are property of their respective owners. The manufacturer reserves the right to change specification, packing, partnumber, etc. without prior notice. Datasheets, images and other product information may be provided by IceCat.biz. Trilands provides all this information on best effort and cannot be held responsible for any variation and/or errors in product details. All images are for information purpose only, they do not necessarly resemble the actual product.