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Lenovo Post Warranty ServicePac On-Site Repair Extended service agreement parts and labour 1 year on-site 24x7 response time: 4 h for System x3650 M5 5462
Prijs: 874,48€ excl BTW
=
1 058,12€
incl BTW
Aantal:
Lenovo 00TU803. License quantity: 1 license(s), Number of years: 1 year(s), Service time (hours x days): 24x7, Response time: 4 h, Type: On-site
Lenovo offers a comprehensive portfolio of value-added services that support the full lifecycle of your Lenovo assets from procurement to disposition. Our service experience can optimise productivity and user satisfaction by reducing downtime, and enabling you or your IT staff to focus on your business-critical issues.
Lenovo's Accidental Damage Protection protects your investment from operational or structural damage due to common accidents like drops, spills, electrical surges or failure of the integrated screen. This fixed cost, fixed term protection plan minimises unexpected repairs for predictable budgeting, and provides significant savings relative to the cost of non-covered repairs. Lenovo guarantees that systems will be repaired with qualified Lenovo parts. If the system is not damaged beyond repair, the end user's PC is returned to them after being restored by certified Lenovo technicians. If repair is not possible, the entire system will be replaced at no additional charge.
All Lenovo warranties include phone access to customer support and full coverage on labour, parts and system repair for all manufacturer defects or common-use issues that arise with your Lenovo Product. If an issue cannot be resolved by phone, Lenovo will dispatch a certified technician to attempt repair of your machine at your location with no shipping involved. This service provides parts and labour repair coverage where labour is provided onsite at your place of business. If Lenovo determines your product problem is covered by the product warranty and cannot be resolved over the telephone or with a customer replaceable unit, repair will be made onsite, typically the next business day. Service is available during Lenovo’s normal in-country business hours. Calls received after 4pm local time will require an additional business day for service dispatch. On-site service is available in metropolitan areas only. Next business day service is not guaranteed.
Main Specifications
| Product Description | Lenovo Post Warranty ServicePac On-Site Repair - extended service agreement - 1 year - on-site |
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 1 year |
| Response Time | 4 hours |
| Service Availability | 24 hours a day / 7 days a week |
| Designed For | System x3650 M5 5462 |
| Service & Support |
Extended service agreement - parts and labour - 1 year - on-site - response time: 4 h - availability: 24 hours a day / Monday-Sunday
|
Product Features
Reliable support
With on-site service for both parts and labor under the extended service agreement, customers enjoy the peace of mind knowing that their Lenovo products are covered by direct, comprehensive support.
Convenient service
The Lenovo Post Warranty ServicePac offers the convenience of on-site repair, eliminating the need for customers to ship their product out for service. This ensures minimal downtime and disruption to the user's workflow.
MA ServicePac is a maintenance agreement for post-warranty machines. MA ServicePac is a simple and cost-effective way to continue maintenance services once your original warranty, ServicePac WSU or MA ServicePac maintenance agreement has expired. MA ServicePac is designed to help you optimize your IT investment. Proper care and expert maintenance can help extend the life of your IT equipment, and keep your day-to-day business operations running smoothly.