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HPE Pointnext Tech Care Basic Service Post Warranty Extended service agreement parts and labour 2 years on-site 9x5 response time: NBD

HPE Pointnext Tech Care Basic Service Post Warranty Extended service agreement parts and labour 2 years on-site 9x5 response time: NBD
Prijs: 1 510,89€ excl BTW = 1 828,18€ incl BTW
Aantal:  
Merk: Hewlett Packard Enterprise Hewlett Packard Enterprise
Model: H34C0PE


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HPE Pointnext Tech Care (HPE Tech Care) is the operational support experience for HPE hardware and software products (HPE products). HPE Tech Care helps IT teams focus on moving the business forward by proactively searching for better ways to do things, as opposed to just focusing on reactive issues. HPE Tech Care goes beyond traditional support by enabling direct access to product-specific specialists and providing general technical guidance to help customers not only reduce risk but also continually search for ways to do things more efficiently. HPE Tech Care customers can get help through multiple channels that include telephone, HPE moderated forums with defined response times, automated incident logging, and a real-time chat facility. The service provides access to expert technical resources with specialized knowledge in the hardware and or software within the context of the specific workload.
 

Main Specifications
Product Description HPE Pointnext Tech Care Basic Service Post Warranty - extended service agreement - 2 years - on-site
Type Extended service agreement
Service Included Parts and labour
Location On-site
Full Contract Period 2 years
Response Time Next business day
Service Availability 9 hours a day / 5 days a week
Designed For P/N: 813192-B21, 813192R-B21, 813193-B21, 813193R-B21, 813194-B21, 813194R-B21, 813195-B21, 813195R-B21, 813196-B21, 813196R-B21, 813197-B21, 813197R-B21, 813198-B21, 813198-B21#0D1, 813198R-B21, 813198R-B21#0D1, 836874-S01, 836875-S01, 836876-S01, 868024-S01, 868025-S01, 868027-S01, 868050-S01

 

Product Features

 

Reliable support

Ensure your business operations run smoothly with on-site service and support available by the next business day. With a focus on minimizing downtime, you'll have the assurance of parts and labor coverage to keep your systems operational.

 

Comprehensive coverage

Benefit from an extended service agreement that provides comprehensive on-site support Monday through Friday, 9 hours a day. This coverage ensures that any issues can be promptly addressed and resolved, reducing the impact on your business operations.

 

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